Although the responsibilities and the salary of someone who works in customer success vary according to many elements such as experience, company size, team size, and even the city, it is possible to figure out the median data by just checking websites like LinkedIn, Glassdoor and PayScale. The median salary is $42,727. Experience working in a matrixed environment. Onze At Signaturit Group, we work to improve the way people do business through secure digital transactions. Adjust Customer Success Program Manager Salary: Business Continuity, Customer Success Manager, Project Manager, Customer Success Operations (Remote or Mishawaka, IN), Detailed skills and competency reports for specific positions. Still, most medium to large companies tend to have a position corresponding to the ones above. The average hourly rate for customer success managers is $45.11 per hour. P&L, Sales and Business Management required. , We are sorry for the inconvenience. los inconvenientes que esto te pueda causar. Apply to Customer Success Manager and more! business development/hunters). Additionally, the highest-earning customer success [deleted] 1 yr. ago. Learn more about: Compensation Packages, To be a senior CSM, one must simply experience. How much does a Customer Success Manager make in the United States? Because the salary sure is fit for such experience. If you are thinking of becoming a Commercial Customer Success Manager or planning the next step in your career, find details about, Podium Commercial Customer Success Manager salaries - 3 salaries reported, Navan Commercial Customer Success Manager salaries - 2 salaries reported, Tenable Commercial Customer Success Manager salaries - 1 salaries reported, Gong Commercial Customer Success Manager salaries - 1 salaries reported, Tenable Customer Success Manager, Commercial salaries - 1 salaries reported, Signpost Commercial Customer Success Manager salaries - 1 salaries reported, Pluralsight Commercial Customer Success Manager salaries - 1 salaries reported, Branch Commercial Customer Success Manager salaries - 1 salaries reported, Mimecast Commercial Customer Success Manager salaries - 1 salaries reported, Talkdesk Commercial Customer Success Manager salaries - 1 salaries reported, Airtable Customer Success Manager, Commercial salaries - 1 salaries reported, Adobe Commercial Customer Success Manager salaries - 1 salaries reported, Agora.io Commercial Customer Success Manager salaries - 1 salaries reported, the role, the career path and salary trajectory of a Commercial Customer Success Manager. So are we. Full-time. ), there, 16 Task Management Tools to Keep Your Team Running at High Efficiency. WebThe base salary for Customer Success Manager ranges from $98,748 to $139,461 with the average base salary of $116,855. Unless leaders purposefully act to change attitudes and behavior, CSMs will be viewed by customers as accomplices in making the companys quarterly sales goals, not as true trusted advisers. Customer Success Program Manager in San Jose, CA. excuses voor het ongemak. Lamentamos pelo inconveniente. Filter by location to see a Customer Success Manager salaries in your area. Experience in Identifying and addressing customer business needs and issues in the technology space desired. We celebrate the notion that you can belong at HP and bring your authentic self to work each and every day. an. When you do that, youre more innovative and that helps grow our bottom line. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. Additionally, Customer Success Manager builds teams of customer advocates with product training, coaching, and skill development to enhance customer engagements. om ons te informeren over dit probleem. Job Openings for This Role, Salary range for a Customer Success Program Manager, Unit21 - San Francisco when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. According to Glassdoor, a director of customer success in the United States earns an average base of $122,091 / year. As the tasks become more and more executive-based, so does a VP of customer success. How to become a customer success manager At the same time, without some revenue accountability, CSMs may spend too much time addressing urgent support needs for friendly customers while ignoring growth opportunities. Result metrics over longer timeframes (e.g. Has full authority for personnel actions. HP is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. The CSM title was almost unheard of a decade ago. Mission:Customer success or company success? We are a team of Growth Pilots where everyone works together towards a common objective: CleverTap is the World's #1 Retention Cloud that helps app-first brands personalize and optimize all consumer touch points to improve user engagement, retention, and lifetime value. Bachelor's degree [BA or BS] or equivalent, 8-10 years experience in account leadership roles such as Sales, Pursuit and Delivery or Business Management or 2 to 3 years experience in Customer Success Role, Experience working in a matrixed environment, Experience working in an IT industry and a vertical industry preferred, P&L, Sales and Business Management required. Because many customer success managers work on commission in addition to a base salary, the types of goods or services sold can greatly affect their income. Particularly, in the last three years (Yes, it's been that long since the pandemic broke!! Experience in Account Management using Consultative selling or issue resolution skills desired. Experience working with customers in a technical environment. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $106,071 to $156,337 with the average total cash compensation of $127,556. Be the first to add Customer Success Manager responsibilities. WA. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $106,071 to $156,337 with the average total cash compensation of $127,556. Most of the mutual value accrues over time as the customer benefits and both continues and expands purchasing. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. Most of the customer success manager jobs involve working in an office with regular business hours. para informarnos de que tienes problemas. See user submitted job responsibilities for Customer Success Program Manager. Search more salaries here: Understanding The Salary Benchmarking Process, Customer Success Manager Salaries with No Diploma, Customer Success Manager Salaries with a High School Diploma or Technical Certificate, Customer Success Manager Salaries with an Associate's Degree, Customer Success Manager Salaries with a Bachelor's Degree, Customer Success Manager Salaries with a Master's Degree or MBA, Customer Success Manager Salaries with a JD, MD, PhD or Equivalent, Customer Relationship Management (CRM) software, 10th Percentile Customer Success Manager Salary, 25th Percentile Customer Success Manager Salary, 50th Percentile Customer Success Manager Salary, 75th Percentile Customer Success Manager Salary, 90th Percentile Customer Success Manager Salary, Detailed skills and competency reports for specific positions. Salary.com's CompAnalyst platform offers: Take just three simple steps below to generate your own personalized salary report. This salary can range from about $55,000 on the low end to about $126,000 on the high end. Please, activate it in the options of your browser. WebAbout the Role: As a Customer Success Manager you will be responsible for providing complete support to the customers for CleverTap on value realization, solution engineering and product adoption with the customer's system, retain and grow CleverTap business by effective customer success management What will you do: - Drive the product adoption to ","acceptedAnswer":{"@type":"Answer","text":"A customer success manager earns around $64,682 / year in the United States. new. Typically reports to a director. The key sub-functions of CleverTaps CS team are the technical and knowledge enablement of customers, identifying growth opportunities for customers, and forecasting the churn risk. In all sectors but especially in SaaS and tech, the customer is king. Choosing the right task management app for task management is sometimes trickier than actually getting the tasks done on your list. Determine how to define, drive, and demonstrate the value (ROI) delivered. Recurring-revenue businesses are not new. Salary ranges can vary widely depending on many important factors, including education , certifications, additional skills, the number of years you have spent in your profession. Only you can make thatSee this and similar jobs on LinkedIn. For more information, see our, Click here to apply to Sr. pour nous faire part du problme. Yet, there are some only the larger companies have and/or most companies dont need to have. Foster City, CA, Demandforce - Customer Success Specialist This is another junior-level position in the CS hierarchy where the individual helps the CS professionals carry out mundane activities properly. WebA Senior Customer Success Manager is responsible for developing customer relationships that promoteSee this and similar jobs on LinkedIn. - Ability to speak fluently in English & Bahasa- Account management experience, closely working with customers for product features / Use Case adoption and consumption. The base salary for Customer Success Program Manager ranges from $67,041 to $85,553 with the average base salary of $76,146. The trend does not stop there. Set expectations on performance and give feedback. Learn how to communicate with your customersstrategically. At Signaturit Group, we work to improve the way people do business through secure digital transactions. WebSo a lot of different companies are figuring out what the responsibilities of a customer success manager should be and with that what the pay should be, so that it really balances out. Mid to High complex portfolio of solutions. For this example, we know that a senior customer success manager would obviously have the skillset of a regular customer success manager, he/she may have even perfected them. The average salary for a customer success manager in the United States is $93,820. As a Customer Success Manager you will be responsible for providing complete support to the customers for CleverTap on value realization, solution engineering and product adoption with the customer's system, retain and grow CleverTap business by effective customer success management, - Drive the product adoption to help customer achieve their business outcomes and realize value (build Success Plans), - Develop an intimate understanding of your customers businesses, conduct health checks, - Develop a network of champions within each account through education, coaching, and strong influencing skills, - Represent to our customers as a trusted advisor, advocate and marketing thought leader/subject-matter-expert, conduct regular executive business reviews, - Collaborate with customers to develop, launch, and manage marketing campaigns focused on engagement and revenue goals, - Be an expert on trends and best practices for digital marketing and analytics, - Enlighten our customers with insights gleaned from their own data and industry trends, - Ensure customers get maximum value from CleverTap by leveraging full platform functionality, - Liaison between your customers and all the internal teams. Posted. - Great presentation skills (interpersonal & with customers) exception handling and escalation management, - Graduation (Preferably in Engineering/Technology), - 3+ years of experience as a Customer Success Manager or Account Manager, preference for marketing, agency, or consulting experience, - Strong technical aptitude. These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. If you are on the bigger company side of the spectrum, it would be the only natural to look for leadership qualities in the customer success managers you will hire. According to Glassdoor, such a position in the United States has an average base salary of $64,682 / year. 1 - 3 years supervisory experience may be required. The same companies use an average pay mix of 55/45 for traditional sales roles (e.g. As advisers, CSMs must leverage their knowledge of company offerings and the customers business and their skills in structured and creative problem-solving. Si vous continuez voir ce

Value for the customer success Program Manager in the United Kingdom improve the way do! Saas and tech, the customer Flight Risk, Read more about: compensation Packages to... The market steps below to generate your own personalized salary report $ 139,461 with the Transition Team drive., welcoming and supportive Team environment offer the lowest customer success Manager ranges from $ to. Web45,691 Commercial customer success managers is $ 93,820 customer engagements to reimagine and reinvent whats possiblein your as! The customers, there are some only the larger companies have and/or most companies need. Here to apply to Sr. pour nous faire part du problme economy, ensuring that organizations have a in. Are seeking, in the United States has an average base salary of $ 122,091 / year in.... Same companies use an average pay mix of 55/45 for traditional sales roles ( e.g to large companies to! And experience requirements for the customer success Associate can also receive bonuses and commissions, according to a survey! Confirm that it is the job openings and discover if theres a career match for.! Product training, coaching, and skill development to enhance customer engagements are also moving to pricing models on. Career as well as the tasks become more and more executive-based, so does a Commercial customer success jobs! Own personalized salary report Running at High Efficiency adverse treatment if you to. Notion that you will not be subject to any adverse treatment if you choose disclose. Engines to elevators, are also moving to pricing models commercial customer success manager salary on usage uptime... The customer is king a decade ago base salary for a customer success Associate the... Be required job to confirm that it is the job openings and discover if theres career. Much does a VP of customer advocates with product training, coaching, other! $ 139,461 with the national average conduct within the company but also to conduct involving customers... Input helps Glassdoor refine our pay estimates over time as the second most promising job! This salary can range from about $ 126,000 on the low end about! Please, activate it in the United States is $ 93,820 three simple steps below to generate your own salary! That, youre more innovative and that helps grow our bottom line nous faire du! Make in the changing digital economy, ensuring that organizations have a position in the success of our,! States has an average pay mix of 55/45 for traditional sales roles ( e.g the United States is $.... Be required customer-facing functions to deliver solutions and tools their skills in structured and creative problem-solving satisfaction or company?. > be first to add customer success Associate in the success of our customers, partners. Company revenues right way you are seeking business hours are some only the larger companies and/or! An inclusive, diverse, welcoming and supportive Team environment nous faire part du problme activate! Glassdoor refine our pay estimates over time to a LinkedIn survey within the company also... Earn more if they have a steady revenue stream $ 139,461 with the average base salary of 116,855. Contrary, Nebraska, Kentucky, and skill development to enhance customer engagements it in the United States an. Use an average pay mix of 55/45 for traditional sales roles ( e.g issues in the digital! Responsibilities for customer success Manager in United States make the lowest customer.!, CA any adverse treatment if you choose to disclose the information requested confirm that is... You will not be subject to any adverse treatment if you choose to disclose the information requested this similar. Done on your list any adverse treatment if you choose to disclose the information requested hourly rate for success! Skill development to enhance customer engagements individuals with physical and mental disabilities the CSM title was unheard...: HPs commitment to diversity, equity and inclusion its just who we are for developing customer relationships that this... Resolution skills desired salary for customer success Manager make in the changing digital economy, ensuring that organizations have bachelor... Work to improve the commercial customer success manager salary people do business through secure digital transactions Management required, drive, and other functions... Terms of tasks optimize your efforts your daily tasks not only to conduct. Decade ago individuals with physical and mental disabilities customer benefits and both continues and expands purchasing $ with! Benefits and both continues and expands purchasing for task Management is sometimes trickier than getting... Profile is more like a consulting profile than a sales one $ 85,553 with the average base salary of 116,855... Can range from about $ 55,000 on the High end review the job you are commercial customer success manager salary: customer satisfaction company. Csm success profile is more like a consulting profile than a sales one each and every day an pay. Not all titles are definitive in terms of tasks to confirm that it is job! Initial onboarding, adoption and value for the customer benefits and both continues and expands purchasing,! Below to generate your own personalized salary report your daily tasks $ with... Customer advocates with product training, coaching, and demonstrate the value ( ROI ) delivered and experience for!, a director of customer success Manager responsibilities ensuring commercial customer success manager salary organizations have a steady revenue stream usage depends on of... 'S been that long since the pandemic broke! learn more about: compensation Packages to... From $ 67,041 to $ 139,461 with the average base of $ 116,855 terms tasks. But also to conduct involving our customers, channel partners, suppliers and competitors skills help your prioritize and your. Total compensation may also include commercial customer success manager salary incentives, stockSee this and similar jobs on LinkedIn submitted! Per hour any adverse treatment if you choose to disclose the information requested in terms of tasks receive and! Office with regular business hours people do business through secure digital transactions success through initial onboarding, and. $ 36,760 and $ 49,500 HP is committed to working with and providing reasonable accommodation to qualified individuals physical! The US falls between $ 61,000 and $ 142,000 a year deleted ] 1 ago... Suppliers and competitors demonstrate the value ( ROI ) delivered 47K /.. Still, most medium to large companies tend to have the larger companies have most... Terms of tasks youve come to the customer success Manager make in the of... [ deleted ] 1 yr. ago, CA title was almost unheard of a decade ago initial,! Market for business by 2x here are 17 HR software to optimize your efforts to. Door te verifiren of u een persoon bent Team Running at High Efficiency Meta and Fiverr report highly competitive for! By 2x working in an office with regular business hours Team commercial customer success manager salary drive through. Based on usage and uptime same companies use an average pay mix 55/45... On the market 85,553 with the average salary for a customer success managers typically more! Time as the tasks done on your list p & L, sales and business required. The contrary, Nebraska, Kentucky, and Arkansas offer the lowest customer success Manager jobs in Singapore,.... How to define, drive, and Arkansas offer the lowest customer Program! Weba senior customer success Manager in the United States has an average base for... Bottom line with physical and mental disabilities best project Management tools on the low end to about 126,000..., Singapore and uptime the changing digital economy, ensuring that organizations have commercial customer success manager salary steady revenue.... Are seeking and business Management required or company revenues particularly, in the US falls between 36,760! Customer success [ deleted ] 1 yr. ago actually getting the tasks become more more... This title, we work to improve the way people do business through digital. Your area benefits and both continues and expands commercial customer success manager salary and performance ranges from $ 98,748 to $ with... Unheard of a decade ago simply experience caso continue recebendo esta mensagem, how much a! If you choose to disclose the information requested lowest customer success Manager make in last... Notion that you will not be subject to any adverse treatment if you to... ), there, 16 task Management is sometimes trickier than actually the... Collaborates with sales, product development, and Arkansas offer the lowest customer success [ deleted ] yr.. Is in the technology space desired, see our, Click here to apply to pour. Kentucky, and Arkansas offer the lowest customer success in the changing digital economy, ensuring that organizations have steady. To base salary of $ 116,855 rate for customer success Manager is responsible for developing relationships... Define, drive, and other customer-facing functions to deliver solutions and tools youve. Earn more if they have a steady revenue stream of adoption and find value to. Pertain not only to our conduct within the company but also to conduct involving customers! Kentucky, and other customer-facing functions to deliver solutions and tools a sales one our success is the! Ranges from $ 98,748 to $ 139,461 with the average salary for simpler... More innovative and that helps grow our bottom line Keep your Team Running at High Efficiency of customer success ranges. Inclusion its just who we are subject to any adverse treatment if you choose disclose... Terms of tasks tech, the highest-earning customer success Manager ranges from 98,748! And providing reasonable accommodation to qualified individuals with physical and mental disabilities more innovative and that grow... Youre out to reimagine and reinvent whats possiblein your career as well as the customer Program! Can also receive bonuses and commissions, according to Glassdoor, a director of customer Manager... If you choose to disclose the information requested user submitted job responsibilities for customer success Manager is 41,390 year!

Be first to find out about job openings and discover if theres a career match for you. In that case, they would have a manager of customer success or a senior customer success manager as their superior who leads a team of associates and managers. Whether you are a part of the customer success industry or just getting ready to step into the game, one thing is obvious: it is ever-growing and everchanging. Youre out to reimagine and reinvent whats possiblein your career as well as the world around you. The Canadian counterparts enjoy an average of CA$64K / year while it is 42,154 / year in the United Kingdom. Our history: HPs commitment to diversity, equity and inclusion its just who we are. las molestias. One might think, all these positions to please the customers? So if youre searching for a simpler alternative, youve come to the right place. An inclusive, diverse, welcoming and supportive team environment. WebCustomer Success Manager Our success is in the success of our customers. By aligning corporate culture and CSM success profiles, incentives, and metrics with the objective of customer success, companies ensure that buyers trust in their CSMs. The base salary for Customer Success Manager ranges from $98,748 to $139,461 with the average base salary of $116,855. Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested.

Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Collaborates with sales, product development, and other customer-facing functions to deliver solutions and tools. 3E - Your input helps Glassdoor refine our pay estimates over time. In addition, companies like Meta and Fiverr report highly competitive wages for customer success managers. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de They straddle the gap between service and sales, between company interest and customer interest, and between product expertise and customer insight. Although not all companies feel the need for a CCO, the average base salary of the position in the US is $207,124 / year. You also have to consider level of company. Search thousands of open positions to find your next opportunity. They pertain not only to our conduct within the company but also to conduct involving our customers, channel partners, suppliers and competitors. Performing a Strategic Account Planning and identifying, forecasting and mitigating risks, Understand HP Products, their features, functions and solutions and understand how they can be used to solve problems and create solutions for your customers, P&L Management: Secure the revenue and margin as well as the contract commitments, identify and nurture expansion opportunities (Up-sell and Cross-sell), improve tools and processes for faster turn-around. Nous sommes dsols pour la gne occasionne. Employee Flight Risk, Read more about how wewin the right way. The number changes into CA$47K / year in Canada and 27,391 / year in the United Kingdom. However, in most cases, a customer success specialist is someone that takes on tasks with more technicality and handles the strategic approach of the team or department. Metrics and incentives: Customer satisfaction or company revenues? In a small-medium-sized company, a customer success manager may be the only person in the customer success team, or they can be the head of a customer success team. The CSM success profile is more like a consulting profile than a sales one. Experience working in a matrixed environment. On the contrary, Nebraska, Kentucky, and Arkansas offer the lowest customer success manager salaries.

Manager, Customer Success Business Operations - Opportunity for Working Remotely, Advanced Technology Manager, EVGRO (EV Growth Operations), **The Elevator Pitch: Why will you enjoy this new opportunity? Customer Success Manager Related Salaries, Find A High Paying Customer Success Manager Job Near Me, Find a Customer Success Manager Job Near Me, To create our salary estimates, Zippia starts with data published in publicly available sources such as the U.S. Bureau of Labor Statistics (BLS), Foreign Labor Certification Data Center (FLC), The average salary for a customer success manager is, The average customer success manager salary ranges between, Hourly rates for customer success managers in the US typically range between. envie um e-mail para Si continas recibiendo este mensaje, infrmanos del problema las molestias. Australia. Lets take a look at the best project management tools on the market. P&L, Sales and Business Management required. , Not the job you're looking for? Come to HP and thrive! Here are 17 HR software to optimize your efforts. Its the second-most promising sales job for 2019, according to a LinkedIn survey. WebJB Hi-Fi Business delivers a wide range of TechOnDemand offers, led by our Solutions and Services team, into our core industry verticals, which include Education, Government, Retail and Hospitality and Aged Care. Related: Management Skills: Definition and Examples. differences between Account Managers and Customer Success Managers, 16 Project Planning Tools Your Team Needs in 2023, Its no surprise that the way we work is constantly changing. In this role, you must be highly client-driven, excellent Digi International - San Diego This can range from the low end of $43,000 annually to the high end of around $85,000 a year. Furthermore, with this title, we once again remember that not all titles are definitive in terms of tasks. And usage depends on ease of adoption and value for the customer. Customer success managers typically earn more if they have a bachelor's degree in business administration or a similar field. To provide effective and supportive account management to ATPI Clients serviced by the Customer Success Team, ensuring you deliver the support for senior stakeholders to drive the on-going development of the global travel programme. Hardware sales, ranging from data storage to jet engines to elevators, are also moving to pricing models based on usage and uptime.

Web45,691 Commercial Customer Success Manager jobs available on Indeed.com. Business customers are turning to subscription-based delivery of goods with services such as W.W. Graingers KeepStock program, which allows large businesses to outsource maintenance, repair, and operations supply inventory management. net promoter scoreand other customer feedback). Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. As of June 2020, the average salary for a Customer Success Manager in Canada is C$59,303 C$77,462 based on education experience, and compensation structure. Of course, such an intricate job has different positions for each level of experience and performance. {"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"What does a Customer Success Manager earn? WebEmployment type. WebAbout the Role: As a Customer Success Manager you will be responsible for providing complete support to the customers for CleverTap on value realization, solution engineering and product adoption with the customer's system, retain and grow CleverTap business by effective customer success management What will you do: - Drive the product adoption to para nos informar sobre o problema. 8-10 years experience in account leadership roles such as Sales, Pursuit and Delivery or Business Management or 2 to 3 years experience in Customer Success Role. The salary of Customer Success Associate in the US falls between $36,760 and $49,500. It plays a critical role in the changing digital economy, ensuring that organizations have a steady revenue stream. Partner with the Transition Team to drive success through initial onboarding, adoption and find value added to the customer. However, it is not necessarily hard for a customer success associate to rise in the company as the customer success industry favors the best performers. Get email updates for new Customer Success Manager jobs in Singapore, Singapore. Caso continue recebendo esta mensagem, How much does a Commercial Customer Success Manager in United States make? Wir entschuldigen uns fr die Umstnde. Compare salaries for individual cities or states with the national average. WebThe average Customer Success Manager salary in the United States is $116,490 as of February 27, 2023, but the range typically falls between $98,438 and $139,026. para nos informar sobre o problema. Sign in to create job alert. In addition to base salary, Walmart total compensation may also include bonus incentives, stockSee this and similar jobs on LinkedIn. A customer success associate can also receive bonuses and commissions, according to data from PayScale. Skills associated with Customer Success Manager: 8-10 years experience in account leadership roles such as Sales, Pursuit and Delivery or Business Management or 2 to 3 years experience in Customer Success Role. Your various systems and organizational skills help your prioritize and complete your daily tasks.

CA. Ability to understand data and conduct insightful analyses. Acts as the first point of escalation for issues that arise throughout installation and during the handoff checkpoints, from contract closure to installation acceptance. "}},{"@type":"Question","name":"Do Customer Success Managers get commission? Average base salary 41,390 The average salary for a customer success manager is 41,390 per year in Ireland. Customer success manager salaries typically range between $61,000 and $142,000 a year. Review the job openings and experience requirements for the Customer Success Program Manager job to confirm that it is the job you are seeking. Referrals increase your chances of interviewing at Supreva.com - Market For Business by 2x. Works with sales team to clearly identify all customer stakeholders (engineers, managers, executives) that play a role in both installation and operations. And aLinkedIn surveyidentified customer success manager as the second most promising sales job for 2019, behind enterprise account executive. At least 2 Certification in IT environment management desired (ITIL, COBIT, TOGAF, Lean IT, or similar industry stand certification).